THE TELECOM
PROVIDER

specialized in
CUSTOMER
RELATIONSHIPS

ONLY
PURE PLAYER

Expert in issues related to
Contact Center traffic

VOICE SERVICES
PORTAL

Maximizing your
operational efficiency

WORLDWIDE
COVERAGE

Maximizing your international
development

L’opérateur spécialiste sur le canal Voix

The telecom provider specializing in the Voice channel

As the only “pure player” telecom provider in the customer relationship market, we are experts in issues related to the demanding traffic of Contact Centers. We provide our clients with transparency, flexibility, efficiency, and real time management of their telecom resources, always maximizing their operational efficiency. Our infrastructure handles more than 15 million calls a day.

OUR DNA

Help our contact center clients be more competitive by leveraging voice information

Voice remains the main channel for customer relationships
(sources: BCG, AFRC, BVA, TNS Sofres, BearingPoint, Accenture, etc. studies)

Risk-free
infrastructure

We invest only in the best technology to ensure optimal and reliable performance to our clients.

telecom-temps-reel
RELIABILITY

Our architecture is fully redundant and highly available on 2 Datacenters. In the event of a major data center failure, a real Business Continuity Plan allows a resumption of activity in just a few minutes.

RENOWNED SUPPLIERS

Our network equipment supplier is JUNIPER, storage is managed with Datacore, and our virtualized architecture runs under VMWARE SPHERE Enterprise.

24/24 MONITORING

Our servers and our entire network architecture are monitored around the clock by more than 500 sensors. A multilevel warning system alerts our technical teams via email or SMS, allowing real time intervention.

A strong,
fast-growing company

In 2020, Manifone appeared for the fourth time in a row in the Les Echos list of 500 growth champions in France, and for the third time in a row in the Financial Times list of the 1000 fastest growing companies in Europe.

Une société solide en forte croissance
Profitable, fast-growing company

After five years of rapid growth (65% per year), we reached a total revenue of 10 million euros in 2019.

Market Leader

We route nearly 3.5 billion calls per year, making Manifone the largest French telecom operator dedicated to contact centers.

Global Presence

With offices in five countries, Manifone provides support to its clients as close to their markets as possible

Contact Us

Our team will be happy to answer all your questions.

contact manifone